We want you to be completely satisfied with your skincare products. Learn about our return and exchange policy and process.
Our return policy is designed to ensure your complete satisfaction with our skincare products
Returns must be initiated within 30 days of delivery
Products must meet specific conditions for return eligibility
Refunds are processed within 5-7 business days
Exchanges available for different sizes or products
Follow these simple steps to return your skincare products
Reach out to our customer support team to initiate your return
Email us at contactunisexglow@gmail.com or use our contact form
We'll provide you with a prepaid return shipping label
Print the label and attach it to your package
Securely package your items in the original packaging
Include all original items, packaging, and documentation
Drop off your package at any authorized shipping location
Use the provided return label for free shipping
We'll process your return and send confirmation
You'll receive email updates throughout the process
Refund will be processed to your original payment method
Processing takes 5-7 business days after we receive your return
Understanding different return scenarios and their eligibility
Manufacturing defect or damaged during shipping
Received incorrect item or size
Decided you don't want the product
Product caused skin irritation or allergic reaction
Some items cannot be returned due to hygiene, safety, or business reasons
Products that have been opened and used extensively
Cannot be resold for hygiene reasons
Products that have been customized or personalized
Cannot be resold to other customers
Digital gift cards and store credits
Non-refundable by nature
Items purchased during clearance or final sale
Final sale items are non-returnable
Our customer support team is here to help with any return questions or concerns