Neutrogena Makeup Wipes Recall 2025: What to Toss, Why It Matters & Safe Swaps

Hey glow fans – quick heads-up: If those handy Neutrogena makeup wipes are your go-to for late-night face cleanup, pause right there. In late September 2025, Neutrogena kicked off a voluntary recall for one specific batch of their Ultra-Soft Cleansing Towelettes after tests spotted bacteria. The FDA bumped it to official status on October 3, labeling it Class II (medium risk – think temporary issues, low chance of anything serious). No panic needed, but let's break it down simple: what’s affected, why, and what to grab instead. I pulled the latest from FDA, Shop TODAY, and derm pros for real talk.

The Recall at a Glance

• Product: Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes (50-count, 25-pack pouches)

• Lot Number: 1835U6325A (check the back in light gray font)

• Affected Amount: 1,312 cases total

• States Hit: Texas, South Carolina, Georgia, Florida

• Start Date: September 2025 (voluntary by Neutrogena/Kenvue); FDA update October 3

If your pack matches? Stop using ASAP. Toss it sealed in the trash – no returns needed, but Neutrogena has a reimbursement form on their site (snap a pic of the lot for proof).

Q&A: Your Burning Questions Answered

Why the Recall?

Internal tests found Pluralibacter gergoviae – a water-loving bacteria that sneaks into cosmetics and resists preservatives. Water's the first ingredient here, so it's prime target. Derm Dr. Dara Spearman says: "Rare infections, mostly temporary. Big risk? Only if you're immunocompromised – think UTIs, respiratory stuff, or eye issues."

Is It Dangerous for Everyone?

Class II means "temporary or fixable issues" with "remote" serious risk. Healthy folks? Probably fine, but why chance it? Dr. Spearman: "Toss even if outside those states – better safe."

How Do I Check My Pack?

Flip the pouch. Look for 1835U6325A in faint gray. No match? You're good – only this lot's impacted. No other Neutrogena wipes or products.

What If I Already Used Them?

Monitor for redness, irritation, or odd symptoms. Rare, but hit up your doc if worried. No widespread reports yet.

Can I Return for Refund?

Neutrogena says visit their customer service site for a form. Upload contact info + photo. Easy reimbursement.

Safe & Editor-Tested Alternatives (All Under $15)

Ditch the worry – these derm-backed, editor-loved swaps remove makeup gently without bacteria drama. Prices current October 2025.

1. Cetaphil Gentle Makeup Removing Wipes ($5-10) Fragrance-free, aloe + green tea soothe sensitive skin. NBC Select bestseller.

3. Garnier Micellar Water ($8-12) Pour on a cotton pad – zaps makeup, no rinse. Dr. Spearman’s top pick: "Follow with cleanser for full clean."

5. CeraVe Cleansing Balm ($14) Ceramides + jojoba melt off grime, hydrate too. Great for heavy mascara.

7. Almay Oil-Free Eye Pads ($7-9) Micellar tech, zero tug. Editor: "One swipe for waterproof liner."

8. Versed Day Dissolve Balm ($8-18) Smells amazing, leaves zero residue. Editor fave for full-face melt.

Pro move: Switch to reusables like Makeup Eraser cloth ($20) – wash and reuse forever.

Quick Tips to Stay Safe

• Store Smart: Keep wipes cool, dry – bacteria loves moisture.

• Double Cleanse: Wipes first, then real wash for zero leftover gunk.

• Check Recalls: Bookmark FDA.gov/recalls or sign up for alerts.

• Patch Test Newbies: Always, especially post-recall jitters.

Wrap-Up: Your Skin's Still Boss

This recall's limited – one lot, four states – but smart to check. Neutrogena: "Safety first; procedural glitch in manufacturing." No injuries reported. Grab a safe swap, keep glowing, and you're set.